Guests who are unable to depart due to the airport closure and flight cancellations will be offered accommodations and all services at the rates indicated below by brand on a USD per person, per night all-inclusive basis, to be paid directly at the hotel.
Dear Valued Travel Partner,
AMR™ Collection would like to take this opportunity to share an important update to air traffic services at Sangster International Airport in Jamaica.
As recently announced by MBJ Airports Limited, as a result of limited operations at Sangster International Airport (SIA) due to the Kingston Air Traffic Control Center, effective immediately, all air traffic services have been suspended.
GUESTS SCHEDULED BUT UNABLE TO DEPART:
Guests who are unable to depart due to the airport closure and flight cancellations will be offered accommodations and all services at the rates indicated below by brand on a USD per person, per night all-inclusive basis, to be paid directly at the hotel. These rates are extended as a special courtesy due to the situation, subsidized by the resort and not available otherwise.
Zoëtry® Wellness & Spa Resorts: $149 USD
Secrets® Resorts & Spas: $139 USD
Breathless Resorts & Spas®: $139 USD
GUESTS SCHEDULED BUT UNABLE TO ARRIVE:
No-show/cancellation fees will be waived for guests who are unable to arrive due to the airport closure. These guests will be able to arrive on a later date with the following options:
- Arrive on first available flights after the storm and simply stay the same number of nights, confirmed at the same rate (based on availability).
- As AMR™ Collection branded properties appreciate that some guests may not be able to get a different return flight home and/or cannot extend their vacations/holidays beyond their original dates due to work, school and other commitments, the resorts are also providing flexibility for guests to arrive on first available flights after the storm and stay until their original departure date, being charged only for used nights.
The above is the latest information at the time of this message. AMR™ Collection will keep you informed of the status so that we can best satisfy the needs of our mutual clients.
As always, thank you for your support.
Senior Vice President, Sales & Distribution